Group / Team Risks in QM on the web-site for teachers and learners of English as a secondary language from a German point of view.
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...we use the terms group and team completely interchangeable; we intend no distinction whatever between them.

J.Richard Hackman (ed.): Groups That Work (and Those That Don't), Creating Conditions for Effective Teamwork, Jossey-Bass Publishers, San Francisco /Oxford 1990 (p. 489)

Table 2: Special Risks and Opportunities for Work Teams
Kinds of Teams Risks Opportunities
Top Management Teams Underbounded; absence of organizational context Self-designing; influence over key-organizational conditions
Task Forces Team and work both new Clear purpose and deadline
Professional Support Groups Dependency on others for work Using and honing professional expertise
Performing Groups Skimpy organizational supports Play that is fueled by competition and / or audiences
Human Service Teams Emotional drain; struggle for control Inherent significance of helping people
Customer Service Teams Loss of involvement with parent organization Bridging between parent organization and its customers
Production Teams Retreat into technology; insulation from end users Continuity of work; ability to hone both the team design and the product
 


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Group / Team performance
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Organizational Improvement
and Quality Policy Deployment
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