Table of contents |
Group / Team risks in QM | HOMEPAGE | back to
Group / Team performance |
go on to:
Organizational Improvement and Quality Policy Deployment |
Table 2:
Kinds of Teams | Risks | Opportunities |
Top Management Teams | Underbounded; absence of organizational context | Self-designing; influence over key-organizational conditions |
Task Forces | Team and work both new | Clear purpose and deadline |
Professional Support Groups | Dependency on others for work | Using and honing professional expertise |
Performing Groups | Skimpy organizational supports | Play that is fueled by competition and / or audiences |
Human Service Teams | Emotional drain; struggle for control | Inherent significance of helping people |
Customer Service Teams | Loss of involvement with parent organization | Bridging between parent organization and its customers |
Production Teams | Retreat into technology; insulation from end users | Continuity of work; ability to hone both the team design and the product |
Table of contents |
Group / Team risks in QM | HOMEPAGE | back to
Group / Team performance |
go on to:
Organizational Improvement and Quality Policy Deployment |